![]() A mobile app (but you can also download a desktop version if you really want to) for instant messaging powered by Facebook. The general chat functionality available to desktop and mobile users of Facebook. Any kind of a widget that allows you to chat with customers. Here are the most important terms that we should understand: If you don’t have a live chat on your website, customers can probably visit your Facebook page instead and chat with you via their Facebook Messenger.īut what are the differences between chats and other messaging channels? Live chat is a tool that allows customers to message businesses in real-time through a chat widget. Best Free Live Chat Software for Websites. ![]()
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